Expertise & ExperienceÂ
The training must be effective and adapted to your needs. Who better than SGT/Vivesta could help you make the most of your VEDAâ„¢/MediaFlow software?
Â Results you can expect from SGT/Vivesta training:Â
A practical and personalised training
Depending on your system and your staff, we put together a dedicated programme together. Just like the VEDAâ„¢/MediaFlow architecture, the training programme is build of modules. We categorize the objectives and needs of each participant.
Training is done in small groups (around 5 persons) in order to:
On site or at SGT
Â The training will ideally take place at your facilities, on your system or on a specific training platform. If needed, we can host a training at SGT, in our dedicated training room, which will then be configured as your site. In either situation, we can extend our assistance with onsite technical support.
SGT/Vivesta know how
Participants must get immediate operational skills with any training. Our staffâ€™s expertise in both projects and training assures the effectiveness of you education, through experience in the field and practical case studies.
The SGT/Vivesta trainer
The training structure
Our training is based on everyday practice. We evaluate regularly to make sure the key knowledge have been acquired by all participants. At the end of each training session, participants fill in a detailed questionnaire to assess the training results.
These surveys are analysed to help us improve the training content and fine tune it in case of multiple sessions.
Three types of training
Operational training is tied to the clientâ€™s workflow. We offer a technical description of the system for each participant to understand their contribution to the workflow process and, if needed, to help diagnosing issues that may occur.
Administration training for configuration, setup and operational maintenance of your system.
The maintenance training thoroughly describes the systemâ€™s configuration and operating principles tied to your workflow. A study of diagnosis tools, maintenance procedures and continuity plans. Technical documentation, adapted to your site, is given to each participant for quick reference to procedure details.